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Email marketing isn’t just alive, it’s thriving. With an average ROI of £36 for every £1 spent, it’s no wonder businesses are doubling down on their email strategies. But success doesn’t happen by accident. It requires a thoughtful approach, attention to detail, and a commitment to best practices.
Whether you’re a small business owner or a seasoned marketer, these 30 email marketing best practices will help you create campaigns that resonate with your audience and drive action.
1. Segment Your Audience
Not all subscribers are the same. Segment your email list based on demographics, behaviour, or purchase history to deliver highly targeted content.
2. Personalise Your Subject Lines
A personalised subject line can increase open rates by up to 50%. Use your subscriber’s name or tailor the message to their interests.
3. Optimise Your Preview Text
The preview text is your chance to hook readers. Make it compelling and relevant to encourage opens.
4. Offer Something Valuable
Whether it’s an exclusive discount, a free resource, or insider tips, always provide value to your subscribers.
5. Make Unsubscribing Easy
It might sound counterintuitive, but a clear unsubscribe option builds trust and improves deliverability.
6. Set Clear Goals
Define what success looks like for each campaign. Is it more clicks, higher conversions, or better engagement?
7. Use A/B Testing
Test different subject lines, CTAs, and designs to see what resonates best with your audience.
8. Craft Mobile-Friendly Emails
Over 60% of emails are opened on mobile devices. Ensure your emails are responsive and easy to read on any screen.
9. Avoid Spam Triggers
Steer clear of spammy words like “free,” “guaranteed,” or “act now” to keep your emails out of the junk folder.
10. Leverage Automation
Save time and nurture leads with automated drip campaigns tailored to your customer’s journey.
11. Include a Clear Call-to-Action (CTA)
Guide your readers on what to do next with a bold, action-oriented CTA.
12. Keep Your Design Clean
A cluttered email is a turn-off. Use a clean layout, concise copy, and eye-catching visuals.
13. Use Engaging Visuals
Images and videos can boost engagement, but don’t overdo it. Balance visuals with text.
14. Write Scannable Content
Most readers skim emails. Use short paragraphs, bullet points, and subheadings to make your content easy to digest.
15. Build Trust with a Recognisable Sender Name
Use a consistent sender name and email address to establish credibility.
16. Time Your Emails Right
Experiment with sending times to find when your audience is most likely to engage.
17. Monitor Your Metrics
Track open rates, click-through rates, and conversions to measure success and identify areas for improvement.
18. Use Dynamic Content
Tailor your email content based on subscriber data to create a more personalised experience.
19. Leverage Social Proof
Include testimonials, reviews, or case studies to build trust and credibility.
20. Keep Your List Clean
Regularly remove inactive subscribers to improve deliverability and engagement rates.
21. Create Urgency
Encourage immediate action with time-sensitive offers or limited availability.
22. Use a Clear Hierarchy
Guide your reader’s eye with a logical flow—headline, supporting text, CTA.
23. Incorporate User-Generated Content
Showcase customer photos, reviews, or stories to build authenticity.
24. Experiment with Interactive Content
Add polls, quizzes, or clickable elements to boost engagement.
25. Follow GDPR Guidelines
Ensure your emails comply with data protection regulations to build trust and avoid penalties.
26. Use a Strong Preheader
The preheader text is the second thing readers see. Use it to reinforce your subject line and entice opens.
27. Test Before You Send
Always preview your emails across devices and platforms to ensure they look perfect.
28. Stay Updated on Trends
Email marketing is constantly evolving. Keep an eye on industry trends to stay ahead of the curve.
29. Use High-Quality Images
Optimise images for fast loading times and include descriptive alt text for accessibility and SEO.
30. Add Internal and External Links
Include links to relevant blog posts, case studies, or trusted sources like Harvard Business Review or Cambridge University to add credibility and improve SEO.
At Digisa Marketing, we specialise in crafting data-driven email marketing strategies that deliver real results. From segmentation and personalisation to automation and analytics, we’ll help you create campaigns that not only convert but also build lasting relationships with your audience.
đź“… Book a call with me today and let’s discuss how we can elevate your email marketing game.
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